samueljonespearls.co.uk is the website of Samuel Jones Pearls LTD, registered in the United Kingdom (company number 10537234). Any reference in this policy to “SJP”, “we”, “us” or “our” is to Samuel Jones Pearls LTD.
When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data). For the purposes of the General Data Protection Regulation or “GDPR” (and all other laws relating to the use your personal data), we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate reasons.
1. What types of personal data you provide to us (or which we collect from you) when using our website or when you directly interact with us on other occasions;
2. How and why we use this data and the reasons we are legally allowed to do so
3. Who we share your data with;
4. Your rights over your data and how you can exercise those rights; and
5. How to contact us if you have any issues or want to find out more.
What Information do we collect, and what do we use it for?
You may provide us with the following types of personal information when you directly interact with us (when using our website or otherwise):
- Identity- first name, surname, SJP log-in information (password), country of residence
- Contact- email address, telephone numbers and address
- Profile- your preferences for marketing, other website preferences and feedback on your SJP experiences through reviews and surveys
We may collect the following types of information from you when you use our website (using Cookies or other tracking technologies):
- Usage- information about how you use our website, including time spent on page, click-throughs, download errors
- Technical- IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
In addition to the above, we may also anonymise and aggregate your personal data in a way which means you cannot be identified. This may be helpful to us for testing our internal systems, carrying out research and general customer data analysis. Because this is not personally identifiable, we can use this for any purposes.
Who do we share your data with?
Importantly, we do not pass your personal data onto any third parties for them to market their products/services to you. We never have, and never will do so.
We do however share your personal data with third parties to help us deliver our products and services to you in the most effective way possible. These include third parties who assist us with:
- Customer reviews and surveys
- Other aspects of our service delivery, such as hosting our website and processing customer payments
In addition to the above, we may also be required to share your personal data with third parties if required by law or regulation. In such circumstances, we will make sure that the disclosure is only to the extent required by law or regulation.
Do we send your data outside of the European Economic Area?
The European Economic Area or “EEA” is deemed to have good standards when it comes to data privacy. As such, we consciously limit the occasions when we may need to transfer or handle your data outside of the EEA. Where we do, for example where our service providers are based outside of the EEA, we make sure that your data is still treated fairly and lawfully in all respects (including making sure we have a legal ground for sending your data outside the EEA and putting in place all necessary safeguards for such arrangement).
Where relevant, you will have the right to see a copy of any safeguards we put in place for international transfers of your data. Just get in touch with us if you would like to find out more.
How do we keep your data secure?
We adopt industry standard security processes to ensure your data is kept safe and secure and to prevent unauthorised access or use or loss of your data. By way of example, we use secure server software (EV SSL) which encrypts all information you input before it is sent to us. We also make sure that third parties who need to handle your data when helping us to deliver our services are subject to suitable confidentiality and security standards.
Despite the security measures we implement, please be aware that the transmission of data via the internet is not completely secure. As such, we cannot guarantee that information transmitted to us via the internet will be completely secure and any transmission is at your own risk.
How long do we hold data for?
We will keep your data for as long as you hold a SJP account and/or where you are still happy to hear from us about our latest news, products and services. Once you no longer wish to be engaged with SJP we will remove your information from our records.
Links to Third Party Websites
In certain situations, you are entitled to:
- Access a copy of your personal data;
- Erase your personal data;
- Object to the processing of your personal data where we are relying on a legitimate interest
- Restrict the processing of your personal data;
- Request the transfer of your personal data to a third party; or
- Where you have provided your consent to certain of our processing activities, in certain circumstances, you may withdraw your consent at any time (but please note that we may continue to process such personal data if we have legitimate legal grounds for doing so).
If you want to exercise any of these rights, please Contact Us. You don’t have to pay a fee to exercise your rights. Where your request is legitimate, we will always respond within one month (unless there is a legal reason to take longer, such as where your request is particularly complex). We may also need you to confirm your identity before we proceed with your request if it is not clear to us who is making the request.
In addition to the above, you may get in touch with the ICO (Information Commissioner’s Office) if you are concerned about the way in which we are handling your personal data. However, where possible, we would really appreciate you speaking with us first if you have any concerns.
How to Opt Out of SJP Marketing
You can opt-out of any SJP marketing at any time either by Contacting Us or by using the opt-out function detailed in the relevant marketing email. Please note that we may still need to send you service notifications by email, such as advising you of updated privacy terms or terms of play.
We do not currently pass your data onto any third parties for their marketing purposes. However, if we ever wish to do so in the future we will always get your consent. You can then opt-out from any third party marketing at anytime following the same process as above.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.